City of Corpus Christi, Texas Land Use Change Survey

Land Use Change Customer Survey

The City of Corpus Christi is committed to improve services provided in the Development Permitting functions. To help us understand your perception of our services, please answer the following questions about your experience in processing of a Land Use Change. You may pick one specific recent project or generalize about your overall recent experiences relating to each question.

We know you are busy and may want to print out the survey and think about it or fill out a draft. Use the button below to print out a copy and then come back to transfer it online. You may also mail or fax the survey at the address/phone number on the printed survey.

1.

Please indicate what your typical development interest or need is:

Zoning/Rezoning
Planned Unit Development (PUD)
Special Use Permit (SUP)
Variance
Text Amendment
Other

2.

Please indicate your typical role when requesting information or processing projects with the City (Check all that typically apply):

Developer
Builder
Consultant
Attorney
Permit Facilitator/Runner
Land Surveyor

Design/Build Company
Contractor
Subcontractor
Business Owner
Homeowner
Real Estate Agent
Other

Note: Questions 3 to 11 relate to staff, information, and documents

3.

When requesting information or making an application, I generally found the Development Services Department staff to be courteous and helpful.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

4.

In general, the Development Services Department staff have dealt with me in a positive manner, providing options when they were available and attempting to help me through the process.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

5.

I found the handouts supplied by the Development Services Department to be useful and informative in explaining the requirements I must meet.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

6.

I found the Development Services Department submittal requirements and forms clear and easy to use.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

7.

Initial application review was complete and accurate. Additional problems did not surface later that should have been caught in the initial review.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

8.

Development Services Department staff were courteous when reviewing my application.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

9.

Development Services Department staff were knowledgeable and made few mistakes in conducting a review of my application and plans.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

10.

When the Development Services Department staff found problems during review of my application, they were thorough and clear in explaining what I had to do to correct those problems.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

11.

Development Services Department staff were accessible when I needed assistance in resolving problems with my application.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

12.

The amount of time it took to process my application was reasonable.

Strongly Agree Agree Disagree Strongly Disagree Not Applicable

Note: Questions 13 to 16 relate to the public hearing bodies listed below and your experience with the resulting process

13.

I was treated fairly during my hearing by:

a. Planning Commission